Consumer research, insights & recommendations
SAXBYS COFFEEHOUSE
The Business Challenge: Saxbys faces limited brand consideration among the target audience (Boston University students). To increase its brand loyalty, Saxbys’ marketing efforts need to emphasize its student-run community across multiple channels.
The Communications Objective: Increase consideration for Saxbys as the go-to coffeehouse on BU’s campus by highlighting its mission and community, to increase sales by 15% and grow engagement by 20% on Saxbys’ social content by July 2024, thereby increasing brand loyalty.
The Marketing & Media Strategy: To boost loyalty and consideration for Saxbys by spotlighting its student-run community across print & digital advertisements, and student-athlete partnerships.
The Human Insight: Students crave brands that feel more like a cool club.
Saxbys Campaign Strategy
A cafe for students, by students
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TEAM MATES
Yuchen (Cloris) Huang